IT Consulting

IT consulting naturally offers a broad spectrum, which makes it necessary to provide specialist knowledge in the various domains. Our consultants from telexiom's competence centers meet these challenges and support our customers by delivering solutions to their problems.

A quality management system is already mandatory in particularly critical sectors such as pharmaceutical and food production, medical and aerospace technology and in parts of the health care sector.

Sustainably successful companies, however, have defined quality management as a core area for themselves long before such laws took effect. As such, the focus is on increasing the effectiveness and efficiency of business processes, while considering time and material requirements, in order to develop and maintain services and products.

As an experienced service provider, we support you in the following areas, among others:

  • in the introduction and establishment of a comprehensive quality management system
  • in the analysis and optimization of Quality Assurance (QA) processes (e.g. Agile Assessment)
  • in operational software quality assurance in all test phases and stages
  • for test management, test design, test execution and test automation
  • with practice-experienced and comprehensively qualified consultants (e.g. according to ISTQB, Six Sigma, CAT – Certified Agile Tester, SCRUM)
  • for functional tests, usability tests, load and performance tests
  • for QA projects for web applications, portals, mobile applications, complex BSS/OSS systems
  • in the evaluation, selection, introduction and configuration of test tools
  • with different delivery models (IT service, personnel leasing, Managed Services as a service contract or fixed price project)

Information technology is constantly evolving – and currently accelerated by technologies such as cloud, Internet of Things (IoT) or artificial intelligence (AI). As a result, IT security is also subject to major transformations that require new approaches and continuous adaptation.

At telexiom, we see IT security as an active design element of IT and business: telexiom enables its customers to regard IT security not as a blocker of technological developments, but as a secure enabler of an intelligent business.

Our consultants support you in making your products and services more secure. Our consulting prerogative is also that our customers keep pace with the accelerated transformation of technologies and markets through IT security within their own development processes. IT-Security Consulting & Advisory at telexiom assists you in

  • Risk Assessment & Management
  • Security Requirements Definitions
  • Security Architecture
  • Security by Design
  • Audit & IAM Processes
  • Compliance
  • Security Awareness
  • Penetration Testing
  • Data Anonymization

telexiom supports its customers in the planning, provision and operational implementation of an effective ITSM infrastructure. With the help of the ITIL framework, telexiom continuously and sustainably improves the IT services of its customers towards achieving more efficiency, quality and profitability. In doing so, we rely on the many years of experience and in-depth technical knowledge of our consultants, who are deployed with large and well-known customers. telexiom AG can provide certified experts, knowledge and methods in all areas of service management, such as

  • Incident Management
  • Request Fulfilment
  • Problem Management
  • Change Management
  • Knowledge Management

ITIL is not a rigid concept, but offers best-practice recommendations that can be adapted to the respective company situation. This is in line with telexiom’s philosophy of developing solutions tailored to each customer’s needs. telexiom provides an extensive product portfolio to take the service management of its customers to the next level. telexiom can offer expertise in the following topics:

  • Self-Service Portal
  • Knowledge Base
  • SLA Management
  • Service Catalog Management
  • Help Desk Management
  • ISO 20000
  • ITSSM
  • COBIT

Due to its large customer base from different industries (e.g. telecommunications, automotive, insurance, energy), telexiom is very diversified in the area of project management (PM). In addition to the classic process models based on PMI and Prince2, current agile methods (e.g. Scrum, Kanban, SaFe, Agile PM) are also part of telexiom’s PM portfolio. This is rounded off with hybrid approaches, which are gaining in importance for corporations.

The management consultants of telexiom are deployed with our customers in different roles:

  • Program Manager
  • Project Manager
  • IT Project Manager (Scrum Master)
  • Technical Project Manager
  • Subproject Manager
  • Project Management Office (PMO)
  • Agile PMO
  • Project Office

The consultants of telexiom also assume special roles such as interim managers or release managers in order to support customers in critical projects. To make it easier to take on different roles, telexiom organizes various training and onboarding measures that accompany employees during transitions.

The sustainable economic success of companies today is strongly linked to how effectively the digitization of data and processes is promoted.

We at telexiom are very proud to have an optimal mix of competent, experienced and young software developers in our ranks to accompany you on this important endeavor.

We implement your individual software solution either under our own management in one of our offices, or we can bring our expertise to your company on-site. In doing so, we accompany you from concept development through to the realization of the software product while ensuring a solution perfectly tailored to your needs. We use modern and agile approaches and innovative technologies.

In addition to the development of new systems, we also offer support in modernizing, optimizing or customizing your legacy software.

The core competencies of our consultants lie in the following areas:

  • Software Architecture
  • Client/Server & Cloud Software
  • Web Applications
  • Mobile Applications (Native & Hybrid)
  • Business Intelligence & Big Data

Thanks to our innovative approach, we regularly develop and implement new product ideas. We also support students with an interest in software development in their personal development and the writing of their theses.

Through constant exchange we understand the strengths and weaknesses of our developers which helps us to optimize further education and to find projects for each developer which are a perfect individual fit. This ensures satisfied customers and satisfied developers.

telexiom accompanies you with its team of experienced SAP consultants in all phases of your SAP project. We support you from analysis to process development, implementation and customization all the way to quality assurance.

The range of services offered by telexiom includes customer-specific adaptations as well as extensions to optimize your SAP system. Innovative individual solutions complete your range of services.

telexiom focuses on the banking, insurance, retail, telecommunications and manufacturing industries.

The range of services of telexiom at a glance:

  • Project Management
  • Business Analysis including evaluation and feasibility studies
  • Requirements Engineering
  • Module Consulting and System Customizing
  • ABAP Development
  • Quality Assurance and Test Management

To increase the productivity and efficiency of your company and to simplify your business processes, telexiom offers comprehensive services using advanced automation systems. telexiom takes you to the next step and accompanies you comprehensively in all your businesses’ digitization and automation processes using the platform ServiceNow.

ServiceNow applications automate, forecast, digitize and optimize business processes and tasks in the areas of:

  • IT Operations
  • Customer Service Management
  • Security Operations
  • Human Resources Management

With the in-depth expertise and foundational knowledge of our ServiceNow system administrators, we support you in the implementation of your automation processes with our following services:

  • Project Management
  • Development and integration of the ServiceNow platform
  • Quality Assurance